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Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Firefox Crashes ever time I open it.

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Firefox Crashes ever time I open it. It will not even launch into safe mode anymore. I have tried uninstall and re-installing it. My computer has been rebooted. Here is a list of my crash ID's.

Crash ID: bp-ea0e9622-0ccd-4ff4-aff4-5b3d12140216 Crash ID: bp-80d3e6ac-ba98-4966-b1f2-98d8f2140216 Crash ID: bp-fc280863-8c4e-41d8-9976-08b6c2140214 Crash ID: bp-fd73566a-0ae5-42ad-912a-469972140210

Firefox Crashes ever time I open it. It will not even launch into safe mode anymore. I have tried uninstall and re-installing it. My computer has been rebooted. Here is a list of my crash ID's. Crash ID: bp-ea0e9622-0ccd-4ff4-aff4-5b3d12140216 Crash ID: bp-80d3e6ac-ba98-4966-b1f2-98d8f2140216 Crash ID: bp-fc280863-8c4e-41d8-9976-08b6c2140214 Crash ID: bp-fd73566a-0ae5-42ad-912a-469972140210

Zgjidhje e zgjedhur

Thank you for posting the crash report links.

Could you start Firefox in its Safe Mode and disable Firefox's use of hardware acceleration of graphics. This works around incompatibilities with various graphics card drivers.

To start Firefox in its Safe Mode, hold down the Shift key while starting Firefox.

In the small dialog that should appear, click "Start in Safe Mode" (not Reset)

Hardware acceleration is automatically deactivated in Safe Mode. To turn it off in normal mode, open:

orange Firefox button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

When you restart Firefox normally, that should take effect. Any improvement?

Lexojeni këtë përgjigje brenda kontekstit 👍 0

Krejt Përgjigjet (1)

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Zgjidhja e Zgjedhur

Thank you for posting the crash report links.

Could you start Firefox in its Safe Mode and disable Firefox's use of hardware acceleration of graphics. This works around incompatibilities with various graphics card drivers.

To start Firefox in its Safe Mode, hold down the Shift key while starting Firefox.

In the small dialog that should appear, click "Start in Safe Mode" (not Reset)

Hardware acceleration is automatically deactivated in Safe Mode. To turn it off in normal mode, open:

orange Firefox button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Use hardware acceleration when available"

When you restart Firefox normally, that should take effect. Any improvement?