Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Avatar for Username

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Kjo rrjedhë është arkivuar. Ju lutemi, bëni një pyetje të re, nëse keni nevojë për ndihmë.

Installation fail because of Mozilla

  • 2 përgjigje
  • 12 e kanë hasur këtë problem
  • 3 parje
  • Përgjigjja më e re nga Nemo26

Nemo26
Nemo26
more options

Hi ! I'm trying to install a program client from my university website (http://www.interufr.dauphine.fr/citrix.html) but the installation fail with this error message : "Le programme d'installation ne dispose pas des privilèges nécéssaires pour accéder au répertoire C:\Programme Files(x86)\Mozilla Firefox\Plugins. Impossible de poursuivre l'installation. Ouvrez une session en tant qu'administrateur."

(The installer doesn't have the necessary privileges to access the directory C: \ Program Files (x86) \ Mozilla Firefox \ plugins. Unable to continue the installation. Log on as an administrator).

But the problem is that I just have one account in my computer, and I'm the administrator.

I try to create myself the "Plugins" folder, and then the installation can continue but fail at the next step, and that's the last error message that I can't solve : An error occurred while writing the file C:\Programme Files(x86)\Mozilla Firefox\Plugins\resource\en\ctxlogUI.dll. verify that you have access to that directory

Hi ! I'm trying to install a program client from my university website (http://www.interufr.dauphine.fr/citrix.html) but the installation fail with this error message : "Le programme d'installation ne dispose pas des privilèges nécéssaires pour accéder au répertoire C:\Programme Files(x86)\Mozilla Firefox\Plugins. Impossible de poursuivre l'installation. Ouvrez une session en tant qu'administrateur." (The installer doesn't have the necessary privileges to access the directory C: \ Program Files (x86) \ Mozilla Firefox \ plugins. Unable to continue the installation. Log on as an administrator). But the problem is that I just have one account in my computer, and I'm the administrator. I try to create myself the "Plugins" folder, and then the installation can continue but fail at the next step, and that's the last error message that I can't solve : An error occurred while writing the file C:\Programme Files(x86)\Mozilla Firefox\Plugins\resource\en\ctxlogUI.dll. verify that you have access to that directory

Krejt Përgjigjet (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

The plugins folder in the Firefox program folder is no longer used, so Firefox won't find plugins that are copied to this folder.

So even if you succeed to install the plugin when you run the Citrix installer as Administrator (right-click: Run as Administrator) then you would still have to move the plugin manually to the "browser\plugins" folder.

Ndryshuar nga cor-el

Nemo26
Nemo26 I zoti i pyetjes
more options

Thanks for your answer ! I try to change the Firefow settings like in your first link, but nothing change, the installation is still failing, saying that I don't have access to this directory.

I can't run as Administrator too. I try to make right click/properties to my plugin, in compatibility I can't choose "Always run as administrator". 

So Firefox continues to fail the installation process and I can't run as administrator to try to solve the problem ...