Ky sajt do të funksionojë me kufizime, teksa bëjmë mirëmbajtjen e tij për të përmirësuar punën tuaj. Nëse një artikull nuk e zgjidh problemin tuaj dhe dëshironi të bëni një pyetje, kemi bashkësinë tonë të asistencës, e gatshme për t’ju ndihmuar, te @FirefoxSupport në Twitter dhe/r/firefox në Reddit.

Kërkoni te Asistenca

Shmangni karremëzime gjoja asistence. S’do t’ju kërkojmë kurrë të bëni një thirrje apo të dërgoni tekst te një numër telefoni, apo të na jepni të dhëna personale. Ju lutemi, raportoni veprimtari të dyshimtë duke përdorur mundësinë “Raportoni Abuzim”.

Mësoni Më Tepër

Updated FireFox to new version, when I tryed to reopen it wouldn't, I tried to redownload and AVG told me "Found MalSign.InstallC.566", won't down load.

  • 4 përgjigje
  • 2 e kanë hasur këtë problem
  • 5 parje
  • Përgjigjja më e re nga James

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After updating FireFox and leaving the internet when I tried to reopen FireFox it would not. I removed fire fox from my computer and opened up the internet with Chrome, went to Mozilla and tried to reload FireFox. My AVG virus told me it found a threat: MalSine.InsallC.566. What is this, never had the problem before.

After updating FireFox and leaving the internet when I tried to reopen FireFox it would not. I removed fire fox from my computer and opened up the internet with Chrome, went to Mozilla and tried to reload FireFox. My AVG virus told me it found a threat: MalSine.InsallC.566. What is this, never had the problem before.

Zgjidhje e zgjedhur

ok, thanks for reporting back. can you try it with the full offline installer for your language/system that are available at https://www.mozilla.org/firefox/all/ instead?

Lexojeni këtë përgjigje brenda kontekstit 👍 1

Krejt Përgjigjet (4)

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hello katy, please only download firefox from its official location at https://mozilla.org/firefox!

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I did go to mozilla's official site to down load, my AVG virus protection alerted this threat to me ( MalSine.InsallC.566 ) and it is the first time it has happen. Because of the name of this file I told AVG not to install this file and the Install discontinued. I tried to look this file up on the Internet and found nothing. I don't know weather to accept it.

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Zgjidhja e Zgjedhur

ok, thanks for reporting back. can you try it with the full offline installer for your language/system that are available at https://www.mozilla.org/firefox/all/ instead?

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Yes try the full setup as some antivirus may be fussy about the stub installer for Windows.