Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

Firefox not working on Windows 8.1 after update to 32.0

  • 2 одговорa
  • 18 има овај проблем
  • 5 прегледа
  • Последњи одговор послао kschmit05

kschmit05
kschmit05
more options

For the last three versions 30.0, 31.0, and 32.0 Firefox will not work after updating on my Windows 8.1 laptop. I have tried resetting Firefox to default state, uninstalling and reinstalling, and resetting my TCP/IP stack (which usually fixes the problem). I also have gone to Internet Options in IE 11 and unchecked the automatically detect settings under the LAN connection options and then rechecked it without success. I also have Chrome installed on my machine as a check to see if it lies within the browser or my internet connection.

Internet Explorer 11 is the only browser that works so something seems to be amiss in Firefox.

For the last three versions 30.0, 31.0, and 32.0 Firefox will not work after updating on my Windows 8.1 laptop. I have tried resetting Firefox to default state, uninstalling and reinstalling, and resetting my TCP/IP stack (which usually fixes the problem). I also have gone to Internet Options in IE 11 and unchecked the automatically detect settings under the LAN connection options and then rechecked it without success. I also have Chrome installed on my machine as a check to see if it lies within the browser or my internet connection. Internet Explorer 11 is the only browser that works so something seems to be amiss in Firefox.

Изабрано решење

I discovered that my Norton Internet Security firewall was blocking the new version of the program. Chrome had auto updated recently too and I believe it too was blocked.

Прочитајте овај одговор са објашњењем 👍 2

Сви одговори (2)

ideato
ideato
more options

Hello kschmit05, any luck in you boot the computer in Windows Safe mode with network support, select in the Startup Settings screen > Enable Safe Mode with Networking.

thank you

kschmit05
kschmit05 Власник питања
more options

Одабрано решење

I discovered that my Norton Internet Security firewall was blocking the new version of the program. Chrome had auto updated recently too and I believe it too was blocked.