Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

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Firefox crashes

  • 2 одговорa
  • 1 има овај проблем
  • 1 преглед
  • Последњи одговор послао cor-el

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Firefox crashes often - usually when I try to print the web page. What can be done to eliminate Firefox from crashing?

Firefox crashes often - usually when I try to print the web page. What can be done to eliminate Firefox from crashing?

Сви одговори (2)

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Was Firefox able to print normally before, or has it always had this problem with printing?

In some cases, you can resolve printer issues by resetting some settings Firefox has stored for your printer. This article describes how to do that: Fix printing problems in Firefox.

When Firefox crashes, are you getting the Mozilla Crash Reporter dialog? Firefox usually records information about what was happening at the time of a crash. You can submit that data to Mozilla and share it with forum volunteers to see whether it points to the solution. Please check the support article "Firefox Crashes" (especially the last section) for steps to get those crash report IDs, and then post some of the recent ones here.

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There are other things that need your attention.

Your System Details List shows multiple Flash plugins.

  • Shockwave Flash 15.0 r0
  • Shockwave Flash 14.0 r0

You can find the installation path of all plugins on the about:plugins page.

You can check the Flash player installation folder for multiple Flash player plugins and remove older version(s) of the plugin (NPSWF32) and possibly (re)install the latest Flash player.

  • (32 bit Windows) C:\Windows\System32\Macromed\Flash\
  • (64 bit Windows) C:\Windows\SysWOW64\Macromed\Flash\