Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

Firefox keeps crashing. I submit a report everytime. Why is no one responding?

  • 2 одговорa
  • 4 имају овај проблем
  • 11 прегледа
  • Последњи одговор послао the-edmeister

agirlwolf
agirlwolf
more options

In the last month, Firefox keeps crashing on me. I report it almost every time, yet know one ever response. Here is a copy of my crashes since Sept. 1:

What can I do to stop this. It is so frustrating!

Submitted Crash Reports Report ID Date Submitted bp-5aac7d1d-cf09-4138-86cf-f4d852141003 10/2/14 7:11 PM bp-a0218771-eda7-4bcc-851a-d31132141002 10/2/14 1:55 PM bp-6317e0b9-4508-4502-9ea1-74e922141002 10/2/14 1:53 PM 262791C7-01E8-48FA-8194-6018F5BD1E5D 10/1/14 3:27 PM 142228F0-6D5E-4317-8028-2957FB73854A 10/1/14 3:01 PM bp-3f52d312-eac0-44d6-8ad8-654f82141001 9/30/14 10:32 PM bp-65b7f1b6-d79c-4724-9f54-70fc32140929 9/29/14 4:52 PM bp-f21a556e-de6b-4657-b1f2-59b3a2140929 9/29/14 4:51 PM bp-4bae137f-2bbc-4dac-888c-f76e42140929 9/29/14 4:30 PM bp-23dc00e5-3b18-4a56-acc3-b781d2140929 9/29/14 4:21 PM bp-b6c6aa93-e527-47e1-a2e0-f59ef2140929 9/28/14 7:49 PM bp-95e2c423-9c85-4b86-9efb-4a9112140929 9/28/14 7:48 PM bp-08b34579-ad9c-4dae-84ac-0325c2140929 9/28/14 7:46 PM bp-2e75f609-2f8e-4347-921e-aae792140928 9/28/14 9:16 AM bp-fe77004c-65ef-43ab-a603-f7a362140928 9/28/14 8:05 AM bp-7baa7239-fc06-4316-af81-10ee42140928 9/27/14 7:12 PM C8EFBEAD-793A-4FB2-B038-F18A8E83F967 9/27/14 7:08 PM 4839CFAF-D0C3-441E-B464-9978647152FC 9/27/14 9:09 AM AD58A6FE-D61F-4DCB-85B8-0969486D87E8 9/27/14 9:09 AM bp-5d9f4462-ec8a-4902-bdac-e32542140927 9/27/14 9:05 AM bp-1068c7ab-4896-44dc-9bab-89d0f2140927 9/27/14 9:05 AM bp-76872216-2e3a-4354-bcfd-872782140921 9/20/14 7:38 PM bp-def3dc6e-283f-4e13-98ab-68ede2140921 9/20/14 7:37 PM 3A37EF15-65E8-4250-99F2-FCE53C631B79 9/20/14 6:14 PM 99767151-DA99-40B0-A890-0D5107B5A71F 9/20/14 6:01 PM E131DE71-A15D-47B5-BA59-9A5D0A5F258D 9/20/14 5:50 PM B37FDB6C-A20F-47CA-BA56-CE5D4684B320 9/20/14 5:30 PM B788E837-C54B-4C05-948B-D4D802889163 9/20/14 5:20 PM 97D4B80D-0BAB-4CA5-9AB0-3781E46B4861 9/20/14 5:08 PM DFBE5C9F-CFE4-452B-AAA2-2C5925EB4228 9/20/14 4:58 PM 315F8604-31BC-48DE-9DBB-A86C8BDF95B6 9/20/14 4:49 PM 3D6EA1FC-931C-4B01-9DB6-01A1B2AE2094 9/20/14 4:40 PM 9662B4DE-5293-4F6E-A4FC-94C770958E8E 9/20/14 4:30 PM 39D6ABB4-2399-42D4-9072-D51AD9EA36F2 9/20/14 4:19 PM 04AFC207-48E6-4D58-8668-15145C8D780F 9/20/14 4:06 PM 57AD3659-415F-4190-B29C-1D45A1DEA418 9/20/14 3:58 PM 865028C1-A307-48F4-B31A-55DCA6576608 9/20/14 3:48 PM F34BA63A-4531-441E-A134-665A871C64E6 9/20/14 3:39 PM A855AB15-B021-4531-801C-F893F594D3F5 9/20/14 3:30 PM bp-cae1753f-68d3-4e10-9cd5-535532140913 9/13/14 4:53 PM D5B2F9A3-4FB4-454B-8B93-3DB6C97A8023 9/2/14 5:49 PM bp-06a44732-454e-46b7-a423-d02452140902 9/1/14 5:45 PM

In the last month, Firefox keeps crashing on me. I report it almost every time, yet know one ever response. Here is a copy of my crashes since Sept. 1: What can I do to stop this. It is so frustrating! Submitted Crash Reports Report ID Date Submitted bp-5aac7d1d-cf09-4138-86cf-f4d852141003 10/2/14 7:11 PM bp-a0218771-eda7-4bcc-851a-d31132141002 10/2/14 1:55 PM bp-6317e0b9-4508-4502-9ea1-74e922141002 10/2/14 1:53 PM 262791C7-01E8-48FA-8194-6018F5BD1E5D 10/1/14 3:27 PM 142228F0-6D5E-4317-8028-2957FB73854A 10/1/14 3:01 PM bp-3f52d312-eac0-44d6-8ad8-654f82141001 9/30/14 10:32 PM bp-65b7f1b6-d79c-4724-9f54-70fc32140929 9/29/14 4:52 PM bp-f21a556e-de6b-4657-b1f2-59b3a2140929 9/29/14 4:51 PM bp-4bae137f-2bbc-4dac-888c-f76e42140929 9/29/14 4:30 PM bp-23dc00e5-3b18-4a56-acc3-b781d2140929 9/29/14 4:21 PM bp-b6c6aa93-e527-47e1-a2e0-f59ef2140929 9/28/14 7:49 PM bp-95e2c423-9c85-4b86-9efb-4a9112140929 9/28/14 7:48 PM bp-08b34579-ad9c-4dae-84ac-0325c2140929 9/28/14 7:46 PM bp-2e75f609-2f8e-4347-921e-aae792140928 9/28/14 9:16 AM bp-fe77004c-65ef-43ab-a603-f7a362140928 9/28/14 8:05 AM bp-7baa7239-fc06-4316-af81-10ee42140928 9/27/14 7:12 PM C8EFBEAD-793A-4FB2-B038-F18A8E83F967 9/27/14 7:08 PM 4839CFAF-D0C3-441E-B464-9978647152FC 9/27/14 9:09 AM AD58A6FE-D61F-4DCB-85B8-0969486D87E8 9/27/14 9:09 AM bp-5d9f4462-ec8a-4902-bdac-e32542140927 9/27/14 9:05 AM bp-1068c7ab-4896-44dc-9bab-89d0f2140927 9/27/14 9:05 AM bp-76872216-2e3a-4354-bcfd-872782140921 9/20/14 7:38 PM bp-def3dc6e-283f-4e13-98ab-68ede2140921 9/20/14 7:37 PM 3A37EF15-65E8-4250-99F2-FCE53C631B79 9/20/14 6:14 PM 99767151-DA99-40B0-A890-0D5107B5A71F 9/20/14 6:01 PM E131DE71-A15D-47B5-BA59-9A5D0A5F258D 9/20/14 5:50 PM B37FDB6C-A20F-47CA-BA56-CE5D4684B320 9/20/14 5:30 PM B788E837-C54B-4C05-948B-D4D802889163 9/20/14 5:20 PM 97D4B80D-0BAB-4CA5-9AB0-3781E46B4861 9/20/14 5:08 PM DFBE5C9F-CFE4-452B-AAA2-2C5925EB4228 9/20/14 4:58 PM 315F8604-31BC-48DE-9DBB-A86C8BDF95B6 9/20/14 4:49 PM 3D6EA1FC-931C-4B01-9DB6-01A1B2AE2094 9/20/14 4:40 PM 9662B4DE-5293-4F6E-A4FC-94C770958E8E 9/20/14 4:30 PM 39D6ABB4-2399-42D4-9072-D51AD9EA36F2 9/20/14 4:19 PM 04AFC207-48E6-4D58-8668-15145C8D780F 9/20/14 4:06 PM 57AD3659-415F-4190-B29C-1D45A1DEA418 9/20/14 3:58 PM 865028C1-A307-48F4-B31A-55DCA6576608 9/20/14 3:48 PM F34BA63A-4531-441E-A134-665A871C64E6 9/20/14 3:39 PM A855AB15-B021-4531-801C-F893F594D3F5 9/20/14 3:30 PM bp-cae1753f-68d3-4e10-9cd5-535532140913 9/13/14 4:53 PM D5B2F9A3-4FB4-454B-8B93-3DB6C97A8023 9/2/14 5:49 PM bp-06a44732-454e-46b7-a423-d02452140902 9/1/14 5:45 PM

Сви одговори (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check for corrupted and duplicate fonts and other font issues:

the-edmeister
the-edmeister
  • Moderator
more options

"... I submit a report everytime. Why is no one responding?"

The crash reporting system is intended to help Mozilla improve Firefox, it isn't intended to provide direct one-on-one user support. You are asked for a contact email address when submitting each crash report in case a developer wants to contact you to get more information that may help the developer fix problems similar to what you reported. User support is the purpose of this support forum.