Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Firefox crashes

  • 3 одговорa
  • 2 имају овај проблем
  • 11 прегледа
  • Последњи одговор послао John99

more options

Hi guys,

I installed Firefox using the setup stub 38.0.5 and I still have the stub on my desktop. the problem is that I cannot delete or shred the stub. I can only put it in the recycle bin but no more. When I do try to delete or shred it my PC locks up/crashes. HELP!

Hi guys, I installed Firefox using the setup stub 38.0.5 and I still have the stub on my desktop. the problem is that I cannot delete or shred the stub. I can only put it in the recycle bin but no more. When I do try to delete or shred it my PC locks up/crashes. HELP!

Изабрано решење

Sounds more like a Windows issue, as long as Firefox works and is not crashing .

Прочитајте овај одговор са објашњењем 👍 0

Сви одговори (3)

more options

Одабрано решење

Sounds more like a Windows issue, as long as Firefox works and is not crashing .

more options

JWKelly59 said

Hi guys, I installed Firefox using the setup stub 38.0.5 and I still have the stub on my desktop. the problem is that I cannot delete or shred the stub. I can only put it in the recycle bin but no more. When I do try to delete or shred it my PC locks up/crashes. HELP!

Thank you John99 for your speedy reply. My issue is now resolved. I could not delete or shred the stub as long as it was in my download folder, and my recycle bin. Once I moved it to my desktop, I was able to shred it. Thanks again.

more options

Glad you sorted it out, and thanks for posting back.

You will have already discovered where your own downloads files are, and probably also noticed Firefox's option to open the containing folder of those files. The following article provides more detail and related information complete with screenshots: