Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

Unable to send/receive email

  • 4 одговорa
  • 1 има овај проблем
  • 4 прегледа
  • Последњи одговор послао sassypiratequeen

sassypiratequeen
sassypiratequeen
more options

Whenever I click the "get messages" button on Thunderbird, it comes back with this message:

"Sending of password for user dannie8@twc.com did not succeed. Mail server mail.twc.com responded: invalid user name or password."

After this it asks me to type in a new password. I know the password is correct, and I can get to my email using the webmail site, as well as on my tablet. It hasn't received since Jan 11, even tough I still get new messages on my tablet

Any ideas on how to fix this? Is anyone else having this problem?

Whenever I click the "get messages" button on Thunderbird, it comes back with this message: "Sending of password for user dannie8@twc.com did not succeed. Mail server mail.twc.com responded: invalid user name or password." After this it asks me to type in a new password. I know the password is correct, and I can get to my email using the webmail site, as well as on my tablet. It hasn't received since Jan 11, even tough I still get new messages on my tablet Any ideas on how to fix this? Is anyone else having this problem?

Сви одговори (4)

christ1
christ1
  • Top 25 Contributor
more options

https://support.mozilla.org/en-US/kb/cannot-receive-messages

sassypiratequeen
sassypiratequeen Власник питања
more options

I just tried that and I got the same message

christ1
christ1
  • Top 25 Contributor
more options

You tried what? Please be specific. The article lists several steps to try.

sassypiratequeen
sassypiratequeen Власник питања
more options

tried the second option, "Did your ability to receive mail suddenly stop? Was it working before?" because that is the most accurate, and it did nothing. I got the same error message as I did before about invalid username or password.