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Firefox crashes when I start to download something or close out of Firefox

  • 4 одговорa
  • 2 имају овај проблем
  • 4 прегледа
  • Последњи одговор послао cor-el

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This happens after I receive the save file dialog. Crash reports are below.

bp-0fa33f6c-b92a-465a-be8b-3d8c12160210 2/10/2016 6:04 PM bp-7e870b3e-24a1-433e-a34b-bd8332160210 2/10/2016 5:49 PM bp-faca6906-94d0-4018-90a6-120d32160210 2/10/2016 9:03 AM bp-e5eab94e-5832-4c23-8521-497132160209 2/9/2016 5:14 PM bp-48303ec5-2eb1-4458-86f9-dbfe72160209 2/9/2016 5:14 PM

This happens after I receive the save file dialog. Crash reports are below. bp-0fa33f6c-b92a-465a-be8b-3d8c12160210 2/10/2016 6:04 PM bp-7e870b3e-24a1-433e-a34b-bd8332160210 2/10/2016 5:49 PM bp-faca6906-94d0-4018-90a6-120d32160210 2/10/2016 9:03 AM bp-e5eab94e-5832-4c23-8521-497132160209 2/9/2016 5:14 PM bp-48303ec5-2eb1-4458-86f9-dbfe72160209 2/9/2016 5:14 PM

Сви одговори (4)

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Sorry not something I see a quick fix for. It may somehow be graphics related.

Does this happen in Firefox's safe mode ? That will disable hardware acceleration and all Firefox extensions including the popup blocker. You have a long list of available plugins, please test with all of them set to ask to activate.

Please See:

Does any of that help resolve the crash issue, if not please paste in a couple of crash IDs from Crashes in Safe Mode with no plugins active.


Notes

  • Your Crash report bp-e5eab94e-5832-4c23-8521-497132160209
    • Crash Signature: @0x0 | CDXGISwapChain::EmulateDirtyRectPresentVistaBlt
    • My Comments: No related bug reports shown. dxgi.dll involved in the crashing thread
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Firefox has been crashing randomly now as well as when i close it. It especially happens when I am trying to load up webpages. My crash reports are below:

Report ID Date Submitted bp-495faab8-3e15-4673-8ff4-1949a2160322 3/22/2016 5:51 PM a7d816e8-9f1b-4fa4-a054-465df522821e 3/21/2016 7:54 PM bp-597f0fca-8a0a-4ad4-a4db-c667d2160321 3/21/2016 7:42 PM bp-49359573-cb52-4e80-ad5e-0da382160321 3/21/2016 7:39 PM bp-91f7524e-be29-4125-887c-117a82160321 3/21/2016 7:29 PM

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Hi again thejduman, Those are similar reports to ones you have already posted.

Are you able to try in Firefox's safe mode and with all plugins disabled as I suggested in a previous post ? Does that help and if not please let us have some crash IDs from such crashes.

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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.