I am not able to get the mails in thunderbird pls help on this
I am not able to get mails in thunderbird but i am able to view in my webmail server
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Hi Christ, I have checked the account setting and i have reconfigured the mail account but the issue not yet resolved, I able to send the mails but not able to get the mails.
Post the following information: In Thunderbird
- click the menu button ,
- select 'Help' > 'Troubleshooting Information'.
- click on 'Copy text to clipboard' button
- In this forum question, Right click in a 'Post a Reply' text box and paste the information into your reply.
Do you get any error message or pop up messages when you click on 'Get Messages' or when you restart Thunderbird ? If yes, what is the error message ...word for word?
Confirm you have these settings:
- Right click on mail account in Folder pane and select 'Settings'
- select ' Server Settings' for mail account
- select 'Check for new messages at startup'
- select 'Check for new messages every eg: 10 minutes'
If this is a pop mail account:
- select: 'Automatically download new messages'
- click on OK