Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

No Audio after update to Quantum

  • 1 одговор
  • 1 има овај проблем
  • 9 прегледа
  • Последњи одговор послао Shadow110

ziplock122949
ziplock122949
more options

Ever since I updated to Quantum, I keep having to use chrome. I have no audio in firefox now. Every other program works but not firefox. Videos play, but no audio. The videos are not muted, the tabs are not muted, the channel mixer is not muted, deactivating all plug ins/extensions (and restarting) have not helped. WTF

Windows 10 x64 via remote desktop connection.

Ever since I updated to Quantum, I keep having to use chrome. I have no audio in firefox now. Every other program works but not firefox. Videos play, but no audio. The videos are not muted, the tabs are not muted, the channel mixer is not muted, deactivating all plug ins/extensions (and restarting) have not helped. WTF Windows 10 x64 via remote desktop connection.

Сви одговори (1)

Shadow110
Shadow110
more options

uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. (Note: This should be Pinned and run Weekly, If never done below expect 10's of gig's) Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/export-firefox-bookmarks-to-backup-or-transfer

Reinstall with Current Release Firefox 57.0.2 with a Full Version Installer https://www.mozilla.org/firefox/all/

Please let us know if this solved your issue or if need further assistance.