Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

Error: This operation has been canceled due to restrictions in effect on this computer.

  • 2 одговорa
  • 8 има овај проблем
  • 5 прегледа
  • Последњи одговор послао Tom1946

Tom1946
Tom1946
more options

I updated to Fire Fox 57.0.2 (64 bit). After that, each time I clicked a hyperlink in an email (Microsoft Outlook 2010), the old version of Fire Fox would open. So I uninstalled the old version. Immediately thereafter, when I click a hyperlink in an email, I get an error message: "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator." See screen print attached (I hope). My operating system is Windows 7.

I updated to Fire Fox 57.0.2 (64 bit). After that, each time I clicked a hyperlink in an email (Microsoft Outlook 2010), the old version of Fire Fox would open. So I uninstalled the old version. Immediately thereafter, when I click a hyperlink in an email, I get an error message: "This operation has been canceled due to restrictions in effect on this computer. Please contact your system administrator." See screen print attached (I hope). My operating system is Windows 7.

Изабрано решење

I used the "Edit Registry, Part 2" section of the article on hacking the registry and it seems to have worked fine. Thanks for your help, especially on Christmas Eve. Have a great holiday!

Прочитајте овај одговор са објашњењем 👍 1

Сви одговори (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Sorry, this is an issue with older versions of Microsoft Office, they fail to follow Windows' lead regarding your default browser after you uninstall the old one.

When you uninstalled Firefox, most likely that removed the 32-bit program folder at 

C:\Program Files (x86)\Mozilla Firefox

And the new installer installed Firefox under the 64-bit program folder at 

C:\Program Files\Mozilla Firefox

Unfortunately, Office seems unable to "let go" of an old default browser when that program has been removed.

There is a registry hack you can use in this article: https://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/

Or perhaps you can fool Office a different way -- I've never tried this before, but if you want to experiment:

(A) Exit out of all MS Office applications

(B) Copy the Mozilla Firefox folder from 

C:\Program Files

to 

C:\Program Files (x86)

(you can right-click > Copy, then right-click > Paste)

(C) Set the default browser to Internet Explorer

(D) Start Outlook and try a link to confirm that it now sends links to IE

(E) Have Firefox make itself the default browser again

(F) Test a link in Outlook to confirm that you're all done

(G) Remove the duplicate Firefox folder from 

C:\Program Files (x86)
Tom1946
Tom1946 Власник питања
more options

Одабрано решење

I used the "Edit Registry, Part 2" section of the article on hacking the registry and it seems to have worked fine. Thanks for your help, especially on Christmas Eve. Have a great holiday!