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Unexpected error when logging in to Firefox Sync or trying to reset password

  • 2 одговорa
  • 1 има овај проблем
  • 2 прегледа
  • Последњи одговор послао guigs

gaderaden
gaderaden
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Hello,

I am trying to log in to Firefox Sync on my Windows 10 PC. I keep getting the "Unexpected Error" message. When trying to retrieve my password, I get it as well.

I've seen on other forum posts that a spam-filter can be the cause of this but it doesn't seem like email from mozilla or firefox are blocked by my e-mail account.

Hello, I am trying to log in to Firefox Sync on my Windows 10 PC. I keep getting the "Unexpected Error" message. When trying to retrieve my password, I get it as well. I've seen on other forum posts that a spam-filter can be the cause of this but it doesn't seem like email from mozilla or firefox are blocked by my e-mail account.

Сви одговори (2)

Happy112
Happy112
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Hi,

Many users are reporting this the past few hours.

I will forward this to an Administrator - but please bear in mind that we're dealing with different time zones.

guigs
guigs
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Hi there,

Firefox Sync engineers fixed the issue that was reported in github. Please try again and it should work now!

Thank you for your patience!