Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Firefox crashes

  • 1 одговор
  • 1 има овај проблем
  • 1 преглед
  • Последњи одговор послао cor-el

more options

My Firefox crashes when I try to download from a website and also printing a PDF. I can do all these things on Chrome and Explorer. We are still using Windows 7 professional.

Crash reports submitted

bp-72025d05-3ae3-46ff-9e00-013570180420 4/20/2018 8:16 AM bp-16a96996-bdc5-482c-8793-0233e0180420 4/20/2018 8:15 AM bp-1221e296-3e8c-4c52-a398-f2be10180420 4/20/2018 8:14 AM bp-3cb728c8-10d7-4901-a631-a61f30180420 4/20/2018 8:13 AM bp-e9282d99-557f-4094-bc69-7d1bd1170505 5/5/2017 2:22 PM

My Firefox crashes when I try to download from a website and also printing a PDF. I can do all these things on Chrome and Explorer. We are still using Windows 7 professional. Crash reports submitted bp-72025d05-3ae3-46ff-9e00-013570180420 4/20/2018 8:16 AM bp-16a96996-bdc5-482c-8793-0233e0180420 4/20/2018 8:15 AM bp-1221e296-3e8c-4c52-a398-f2be10180420 4/20/2018 8:14 AM bp-3cb728c8-10d7-4901-a631-a61f30180420 4/20/2018 8:13 AM bp-e9282d99-557f-4094-bc69-7d1bd1170505 5/5/2017 2:22 PM

Сви одговори (1)

more options

The reports you posted are all very old and from older Firefox versions.

Don't you have any recent crash reports? Do you get the crash reporter window?

if you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports "on the "Help -> Troubleshooting Information" (about:support) page".

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: