Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Firefox won't load pages, settings, etc

  • 1 одговор
  • 1 има овај проблем
  • 25 прегледа
  • Последњи одговор послао cor-el

more options

Firefox had an update today, so I clicked the update button. When I launched it again it:

- won't load any webpages. It doesn't even try to load pages. - I can't even load about:support - won't open settings from the menu - won't open the add-ons so I can't try disabling any extensions. - It won't launch it troubleshoot mode

I've uninstalled, rebooted my machine, installed Firefox again and the above behavior still happens.

The "about firefox" still works and says I have the latest version: 91.0.1

Any thoughts on what I should try next?

Firefox had an update today, so I clicked the update button. When I launched it again it: - won't load any webpages. It doesn't even try to load pages. - I can't even load about:support - won't open settings from the menu - won't open the add-ons so I can't try disabling any extensions. - It won't launch it troubleshoot mode I've uninstalled, rebooted my machine, installed Firefox again and the above behavior still happens. The "about firefox" still works and says I have the latest version: 91.0.1 Any thoughts on what I should try next?

Сви одговори (1)

more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017 and 2019":

You may not need the latter (32-bit version) if you use 64-bit Firefox. You may have to reboot the computer.