Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

New update ruined my access

  • 1 одговор
  • 1 има овај проблем
  • 2 прегледа
  • Последњи одговор послао FredMcD

more options

Since rebooting my laptop after the new update i can no longer use mygov services, i cannot access my work websites.. everything that is a secure connection it blocks me and says either its not secure or the browser doesn't support it. Help please everything i have for work (2 jobs), uni and my kids is all saved on this browser. I don't know what else i can do other than move everything to chrome and ditch firefox.

Since rebooting my laptop after the new update i can no longer use mygov services, i cannot access my work websites.. everything that is a secure connection it blocks me and says either its not secure or the browser doesn't support it. Help please everything i have for work (2 jobs), uni and my kids is all saved on this browser. I don't know what else i can do other than move everything to chrome and ditch firefox.

Сви одговори (1)

more options

maxinew1990 said

. . . everything that is a secure connection it blocks me and says either its not secure or the browser doesn't support it.

Please explain the problem in detail. What happens? What are the exact error messages?


Make sure you are not blocking content.

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.