Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

New Thunderbird Update is constantly freezing

  • 1 одговор
  • 0 има овај проблем
  • 5 прегледа
  • Последњи одговор послао Wayne Mery

jimojeda7
jimojeda7
more options

So I got a notification that there was an update for thunderbird. Not sure which version was on before I upgraded, but the new version now is 102.5.0 (32 - bit).

Anyway, ever since I upgraded it, it constantly freezes then displays the (Not Responding) error message on the top navigation bar and then it suddenly unfreezes and all goes back to normal.

I wouldn't mind the freezing if it didn't interrupt my work, but several times it's happened on me as I was typing an email to a client. I notice that I'm typing and then suddenly, it freezes and won't do anything until it unfreezes.

Please find out what broke it and fix it.

In the meantime, I need to find a previous version and downgrade until you fix whatever is wrong with this version.

Thank you for your kind assistance.

Sincerely,

Jaime Ojeda

So I got a notification that there was an update for thunderbird. Not sure which version was on before I upgraded, but the new version now is 102.5.0 (32 - bit). Anyway, ever since I upgraded it, it constantly freezes then displays the (Not Responding) error message on the top navigation bar and then it suddenly unfreezes and all goes back to normal. I wouldn't mind the freezing if it didn't interrupt my work, but several times it's happened on me as I was typing an email to a client. I notice that I'm typing and then suddenly, it freezes and won't do anything until it unfreezes. Please find out what broke it and fix it. In the meantime, I need to find a previous version and downgrade until you fix whatever is wrong with this version. Thank you for your kind assistance. Sincerely, Jaime Ojeda

Сви одговори (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Please start *Windows'* in safe mode with networking enabled win10 https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode

Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

Does problem go away?