We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

What data breach? Where? Within what account?

  • 5 одговорa
  • 0 има овај проблем
  • 1 преглед
  • Последњи одговор послао cor-el

more options

I do not understand this data breach notification. It says I have a data breach, lists several things compromised, including email address, partial credit card, etc. But I have no idea how or with what login, if any, the breach occurred. How does the advice to choose better passwords go toward "resolving" the breach? It's more frustrating than helpful.

I do not understand this data breach notification. It says I have a data breach, lists several things compromised, including email address, partial credit card, etc. But I have no idea how or with what login, if any, the breach occurred. How does the advice to choose better passwords go toward "resolving" the breach? It's more frustrating than helpful.

Сви одговори (5)

more options

Hi

This is not a scam and comes from the Firefox Monitor service. This support article should help:

https://support.mozilla.org/en-US/kb/firefox-monitor-faq

more options
more options

I understand how it works. The system takes me to a window having something to do with "Eye4Fraud," citing several categories of data that are flagged as "compromised." My question is, what is "Eye4Fraud"? I've never heard of it, have no idea how to investigate what it is or anything within it. I find nothing in FAQs that informs me of what it is, what to do about it.

more options

PS: For example, how can I "...change a password..." when I have no idea WHAT password is affected, since I have no idea what "Eye4Fraud" is?

more options