Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Restoring my bookmarks and settings from my old browser

  • 1 одговор
  • 0 има овај проблем
  • 12 прегледа
  • Последњи одговор послао Paul

more options

Hello,

My old computer which I had all my bookmarks and passwords stored on it has died. I got a new one and installed Firefox, but can't seem to see any of my old settings. I did not back them up as I assumed they were all stored on the cloud. Is there a way for me to get them back? (including all the websites I stored).

I don't have anywehre else to import the data from.

Thank you and Happy New Year, Ori

Hello, My old computer which I had all my bookmarks and passwords stored on it has died. I got a new one and installed Firefox, but can't seem to see any of my old settings. I did not back them up as I assumed they were all stored on the cloud. Is there a way for me to get them back? (including all the websites I stored). I don't have anywehre else to import the data from. Thank you and Happy New Year, Ori

Сви одговори (1)

more options

Hi

Thank you for your question about the Firefox Sync service.

It appears from your question, that you are using Firefox Sync as a back up service. This is not what Sync is designed to do. The Firefox Sync service takes a copy of the data you wish to include and transfers it to a second device (typically a mobile device such as a tablet or a telephone) running a copy of Firefox. The storage in between all attached devices is both temporary and fragile and is not stable enough to be (and is not designed as) a reliable backup service.

If you have a copy of your Firefox profile for desktop Firefox, you may be able to recover your bookmarks and other data. Please have a read of this article.

If you have a copy of your data on a mobile version of Firefox, please follow these instructions to connect it to Firefox Sync to copy your data.