You will have to take this up with HSBC, it is a limitation imposed by them. Their US site specifies that it supports Firefox 2.x and 3.x, their UK site specifies that it supports Firefox 3.0 and above.

There are other things that need your attention. Your above posted system details show outdated plugin(s) with known security and stability risks that you should update. # Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper) # Shockwave Flash 10.2 r152 Update the [[Using the Java plugin with Firefox|Java]] plugin to the latest version. *http://kb.mozillazine.org/Java *http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE) Update the [[Managing the Flash plugin|Flash]] plugin to the latest version. *http://kb.mozillazine.org/Flash *http://www.adobe.com/software/flash/about/