Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

When I click the "submit feedback" option I get told to upgrade to the verison of firefox I already have.

  • 5 одговорa
  • 9 има овај проблем
  • 1 преглед
  • Последњи одговор послао ConstanceLeeT53@aol.com

more options

Hi. I wish to submit feedback, so I click "help" then "Submit feedback".

I get directed to a page:

Oh! So, you want to offer us feedback on Firefox. Thank you, but you'll need to be on the latest version.

To do that, simply go to our download page and install/update to the latest version of Firefox!

But:

Firefox 4.0.1 Firefox is up to date

I can not submit feedback unless I update a copy of fire fox that is "UP TO DATE!".

Hi. I wish to submit feedback, so I click "help" then "Submit feedback". I get directed to a page: Oh! So, you want to offer us feedback on Firefox. Thank you, but you'll need to be on the latest version. To do that, simply go to our download page and install/update to the latest version of Firefox! But: Firefox 4.0.1 Firefox is up to date I can not submit feedback unless I update a copy of fire fox that is "UP TO DATE!".

Измењено од стране Dorsai

Изабрано решење

Something you have installed - FBSMTWB - has your UserAgent stuck at Firefox 3.5.5 - see this support article:
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

Прочитајте овај одговор са објашњењем 👍 1

Сви одговори (5)

more options

I notice this very web-site is having the same problem. Under system details to the right I have "3.5.5" when I have 4.0.1.

more options

Also, I wish to install "Status bar 4 ever" to get shot of the highly irritating jack-in-the-box pop-up address bar thing to the bottom left. . .

I have a pop-up blocker, and FIREFOX is providing a POP UP!

But I can not, as my copy 0f 4.0.1 is not compatible with an addon only compatible with 4.0.1!

more options

Одабрано решење

Something you have installed - FBSMTWB - has your UserAgent stuck at Firefox 3.5.5 - see this support article:
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

more options

Thanks the-edmeister, that did the trick!

more options

I went to this site, printed it, followed instructions, the reset button would not light, couldn't click on it.