Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Crash ID: bp-b40c2444-9f4d-4465-b726-846172111108--windows XP/Firefox 7.0 crashes even in safemode (3x)...no troubleshooting preformed at this time....please advise;

  • 2 одговорa
  • 1 има овај проблем
  • 2 прегледа
  • Последњи одговор послао thejdb1

more options

Crash ID: bp-b40c2444-9f4d-4465-b726-846172111108 windows XP/Firefox 7.0 crashes even in safemode (3x)...no problems untill 11/7/11-no new downloads or upgrades-no troubleshooting preformed at this time....please advise.

Crash ID: bp-b40c2444-9f4d-4465-b726-846172111108 windows XP/Firefox 7.0 crashes even in safemode (3x)...no problems untill 11/7/11-no new downloads or upgrades-no troubleshooting preformed at this time....please advise.

Изабрано решење

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-b40c2444-9f4d-4465-b726-846172111108
Firefox 7.0.1 Crash Report [@ rapporttanzan7.dll@0xfa46 ]
This is likely caused by Trusteer Rapport (probably older signature in versions below build 1108.47). Try to disable it and see if that stops the crashing.
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it.
http://www.trusteer.com/support/en/report-problem

Прочитајте овај одговор са објашњењем 👍 0

Сви одговори (2)

more options

Одабрано решење

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-b40c2444-9f4d-4465-b726-846172111108
Firefox 7.0.1 Crash Report [@ rapporttanzan7.dll@0xfa46 ]
This is likely caused by Trusteer Rapport (probably older signature in versions below build 1108.47). Try to disable it and see if that stops the crashing.
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it.
http://www.trusteer.com/support/en/report-problem

more options

THANKS !!!! YOUR ADVICE WORKED-THANKS AGAIN!! thejdb1@gmail.com