We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Avatar for Username

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

Ова тема је архивирана. Питајте друго питање ако вам је потребна помоћ.

my msn email will not load completely on firefox 15 using windows xp sp3

  • 2 одговорa
  • 1 има овај проблем
  • 3 прегледа
  • Последњи одговор послао bpdrew

bpdrew
bpdrew
more options

Love firefox. Everything has worked quit well until the last couple of days. Now I am having this problem with my msn email not loading. I am running windows xp sp3. Not sure if firefox updated it self to 15 in the last several days. My email works just fine on my laptop with windows 7 and firefox 15. Also I tried my wife's msn email on the desktop with windows xp sp3 and it does not work either. The emails start to load, it looks like it loaded, but when I click on another email it will not switch, it just shows, in the lower left corner of the window, in a yellow box loading.... I access the email from my msn home page.

Love firefox. Everything has worked quit well until the last couple of days. Now I am having this problem with my msn email not loading. I am running windows xp sp3. Not sure if firefox updated it self to 15 in the last several days. My email works just fine on my laptop with windows 7 and firefox 15. Also I tried my wife's msn email on the desktop with windows xp sp3 and it does not work either. The emails start to load, it looks like it loaded, but when I click on another email it will not switch, it just shows, in the lower left corner of the window, in a yellow box loading.... I access the email from my msn home page.

Изабрано решење

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server. Any difference? If not...

2. Clear Firefox's Cache Completely

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

3. If needed, remove your live.com cookies in this dialog (save any work-in-progress first)

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

Прочитајте овај одговор са објашњењем 👍 1

Сви одговори (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Одабрано решење

When you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site.

1. Bypass Firefox's Cache

Use Ctrl+Shift+r to reload the page fresh from the server. Any difference? If not...

2. Clear Firefox's Cache Completely

orange Firefox button or Tools menu > Options > Advanced

On the Network mini-tab > Cached Web Content : "Clear Now"

3. If needed, remove your live.com cookies in this dialog (save any work-in-progress first)

While viewing a page on the site, right-click and choose View Page Info > Security > "View Cookies"

Then try reloading the page. Does that help?

bpdrew
bpdrew Власник питања
more options

Thanks I followed your instructions and it seemed to help. I also ran Melwarebytes to clean out any adware or spyware.