Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

My firefox keeps crashing when I open facebook !!

  • 7 одговорa
  • 7 има овај проблем
  • 4 прегледа
  • Последњи одговор послао John99

more options

I am able to use other websites, but the minute I try to open facebook, my browser crashes.

Crash ID: bp-31df056a-09bb-4eaf-b00b-af2402130131

Crash ID: bp-ea6b57c2-d691-4b0d-a203-6e58e2130130

Crash ID: bp-c573690a-b70f-41cd-8394-ac9f82130116

Crash ID: bp-5c7fa52d-3c70-4b91-88cd-b3b0e2130116

Crash ID: bp-e69a1f8f-7fd2-4e77-9e2f-51f6b2130116

I am able to use other websites, but the minute I try to open facebook, my browser crashes. Crash ID: bp-31df056a-09bb-4eaf-b00b-af2402130131 Crash ID: bp-ea6b57c2-d691-4b0d-a203-6e58e2130130 Crash ID: bp-c573690a-b70f-41cd-8394-ac9f82130116 Crash ID: bp-5c7fa52d-3c70-4b91-88cd-b3b0e2130116 Crash ID: bp-e69a1f8f-7fd2-4e77-9e2f-51f6b2130116

Сви одговори (7)

more options

hello mohamed, there was a update released just recently that should address some crashes on facebook. please go to firefox > help > about firefox and make sure that you've already updated to version 18.0.1...

more options

Hi, my firefox version is showing at 18.0.2

It is updated, any further suggestions?

more options

Hello, I have the same problem, my Firefox version is 19.0 and still crashing.

Измењено од стране mikao

more options

Update:

Not sure if this is the problem here but:

There is apparently a known issue that is being worked on by Facebook developers.

From (sumo)meeting notes https://etherpad.mozilla.org/sumo-2013-03-11

 Firefox Desktop
 Facebook crashes - Caused by the Facebook Desktop plugin. The developer has pushed an update. Users should all be on the newest version in the next few days

There could be a bug filed on this, but I did not find it.

Meanwhile other posts indicate that the workaround is to disable the Facebook Desktop plugin.

more options

I have this same problem my latest crash ID is bp-c4e2eb48-39b6-47f8-81c1-7ce822130612

tried everything suggested.

thank you

more options

hello snaumovski, it looks like a avg-related library is playing a part in this crash. please go to firefox > addons manager, disable all avg extensions & plugins and see if this can address the issue...

more options

I note some of the related bugs are fixed in Firefox 23. A workaround may be to try Firefox Aurora which is already Firefox 23, although I am not sure AVG would be compatible with Fx23 yet.


For forum cross referencing purposes

  • Report for CrashID bp-c4e2eb48-39b6-47f8-81c1-7ce822130612
    • Crash Signature: mozilla::Mutex::Lock()
    • Related Bug 855498, Bug 854539
    • I note AVG file involved is SiteSafety.dll