Овај сајт ће имати ограничену функционалност док га будемо ажурирали у циљу побољшања вашег искуства. Ако неки чланак не реши ваш проблем и желите да поставите питање, на располагању ће вам бити наше заједнице подршке @FirefoxSupport на Twitter-у и /r/firefox на Reddit-у.

Претражи подршку

Избегните преваре подршке. Никада од вас нећемо тражити да зовете или шаљете поруке на број или да делите личне податке. Пријавите сумњиве радње преко „Пријавите злоупотребу” опције.

Сазнај више

How can I uninstall Genieo? Following your instructions doesnt work - it keeps coming back!

  • 3 одговорa
  • 18 има овај проблем
  • 3 прегледа
  • Последњи одговор послао gbcorb

more options

When I first open Foxfire browser I must wait while Genieo Home opens - then at bottom of scree is prompt to uninstall - this then tells me to go to preferences and uninstall there then go to system applications and remove any Genieo files then restart. This I have done multiple times and Genieo is right there as I restart Foxfire.

When I first open Foxfire browser I must wait while Genieo Home opens - then at bottom of scree is prompt to uninstall - this then tells me to go to preferences and uninstall there then go to system applications and remove any Genieo files then restart. This I have done multiple times and Genieo is right there as I restart Foxfire.

Сви одговори (3)

more options

You can check for problems with preferences.

Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js.

You can use this button to go to the Firefox profile folder:

more options

Please follow the uninstall instructions in the link below: http://www.genieo.com/faq/#uninstall

Or contact: support@geneio.com

more options

Don't trust the genieo adware uninstaller, since it leaves active software behind. The company have known this for many months, but seem unable or unwilling to do anything about it, just as they won't reset search choices.

Try the steps at http://www.thesafemac.com/arg-genieo/

or

You installed the "Genieo" search-hijacking rootkit.