Do you get a blank tab? Often bills and statements are offered in PDF format. Firefox's PDF viewer has improved since its initial launch in Firefox 19, but doesn't support all of the features of Adobe's viewer. If you want to try Adobe's viewer, this article has the steps: View PDF files using Firefox’s built-in viewer. (Or you can launch it externally in Adobe Reader.)

If you don't get a blank tab or a prompt to download it, what happens?

If the bill is supposed to be display in a page (embedded), please check the left end of the address bar for any notification icons that could indicate a blocked plugin or insecure content. If you see mystery icons, you can click them for more information. Anything there?

There are not any notification icons. Why don't i have this problem in Google Chrome and Int. exp??

Hi tyac77, since I don't use this company, I'm hoping you can provide the information I need to answer your question.

Any results from these questions/suggestions: https://support.mozilla.org/questions/996141#answer-560905

it is strange since I can view my Jan cable bill but not Feb. Mar and april bills but can view all of my bills in either Google Chrome and Int. eXp. I also downloaded Adobe xi Thanks

tyac77:

It's unclear whether or not this thread still needs attention. Can you clarify for me?