When I open Firefox a betting advert opens at the same time?
When I click on the Firefox icon my home page is shown but in the background a Sky Betting advert opens at the same time. Sometimes it just overlays my home page. I do not know how this one advert was able to do this, how did it manage to get through my security? How can I get rid of this advert for good?
Alla svar (5)
I think you have adware/malware on your pc, I suggest you to follow this tutorial http://general-changelog-team.fr/en/tutorials/44-english/tutorials/software/313-how-to-use-adwcleaner-version-3-x
Your Package Installer & Install Conduit plugin is almost certainly part of the Conduit Search family malware. Use the Search box above and Google for an excess of information and advice.
Feedback?
gunwharfman A response may be helpful to contributor/users and other users.
Can you attach a screenshot?
- http://en.wikipedia.org/wiki/Screenshot
- https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
Use a compressed image type like PNG or JPG to save the screenshot.
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked