Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Emails that once went into my inbox now go into the Spam Quarantine Summary; the action buttons in the summary do not work so I cannot retrieve those messages.

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Matt

leannemorris
leannemorris
more options

I have Windows 7 on my computer, which was newly purchased in March. Thunderbird email worked fine until May. At that time, messages from trusted persons began being delivered to my Spam Quarantine Summary instead of the inbox; even though I received messages from these people previously. The action buttons in the Quarantine Summary (deliver, delete, view, whitelist) do not work. Whenever I try one of these actions I get the message, "This page cannot be displayed." The links at the bottom of the Quarantine page (delete all displayed messages, manage your allowed/block list, etc. ) give me the same message. What can I do?

I have Windows 7 on my computer, which was newly purchased in March. Thunderbird email worked fine until May. At that time, messages from trusted persons began being delivered to my Spam Quarantine Summary instead of the inbox; even though I received messages from these people previously. The action buttons in the Quarantine Summary (deliver, delete, view, whitelist) do not work. Whenever I try one of these actions I get the message, "This page cannot be displayed." The links at the bottom of the Quarantine page (delete all displayed messages, manage your allowed/block list, etc. ) give me the same message. What can I do?

Alla svar (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Thunderbird has a junk folder, not a Spam Quarantine Summary so I can only assume your anti virus is sticking itself into the equation and making a mess of it.

Does it have a spam tool?