Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox 30.0 Can't download Quicktime from their main link

McChuckles
McChuckles
more options

I've tried on a few different Windows 7 machines running Firefox 30.0.

If you go to Apple's page to download Quicktime, the download starts but nothing downloads. I ended up having to use Chrome to download Quicktime. I disabled pop up blocker and addons, didn't help.

http://www.apple.com/quicktime/download/

I did find that clicking Apple's "view all download versions" link took me to a different page and the download worked fine there. But it doesn't work on Apple's main download button at the link I've posted above.

I've tried on a few different Windows 7 machines running Firefox 30.0. If you go to Apple's page to download Quicktime, the download starts but nothing downloads. I ended up having to use Chrome to download Quicktime. I disabled pop up blocker and addons, didn't help. http://www.apple.com/quicktime/download/ I did find that clicking Apple's "view all download versions" link took me to a different page and the download worked fine there. But it doesn't work on Apple's main download button at the link I've posted above.

Vald lösning

That's a known problem. To work around it,

  1. Under Options - General, set "Save files to: (download folder)".
  2. When the download prompt pops up, click the Save File button as quickly as possible, before the web page changes to "Thank you for downloading QuickTime".

Feel free to vote for the report to keep track of any progress, but please don't post comments unless you have technical information to add. See the Bugzilla etiquette page for details.

  • Bug 918000 - Cannot download new version of iTunes from the Apple website
Läs svaret i sitt sammanhang 👍 1

Alla svar (1)

Gingerbread Man
Gingerbread Man
more options

Vald lösning

That's a known problem. To work around it,

  1. Under Options - General, set "Save files to: (download folder)".
  2. When the download prompt pops up, click the Save File button as quickly as possible, before the web page changes to "Thank you for downloading QuickTime".

Feel free to vote for the report to keep track of any progress, but please don't post comments unless you have technical information to add. See the Bugzilla etiquette page for details.

  • Bug 918000 - Cannot download new version of iTunes from the Apple website