Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I've tried reseting my sync accounts the way all of the help articles say, but my computer and two android devices just will not sync with this new FF Sync vers

  • 1 svar
  • 2 har detta problem
  • 5 visningar
  • Senaste svar av guigs

mongoose00318
mongoose00318
more options

I've tried reseting my sync accounts the way all of the help articles say, but my computer and two android devices just will not sync with this new FF Sync version.

I've tried unregistering the device sync accounts, removing the accounts, reinstalling FF on all devices, etc.

Nothing works. Please help.

I've tried reseting my sync accounts the way all of the help articles say, but my computer and two android devices just will not sync with this new FF Sync version. I've tried unregistering the device sync accounts, removing the accounts, reinstalling FF on all devices, etc. Nothing works. Please help.

Alla svar (1)

guigs
guigs
more options

Hi mongoose00318, On the android devices in the Account section of your OS settings, please make sure that the account is not listed under "Firefox Sync (deprecated)" this is the old sync. Firefox for Android may need to be reinstalled and the Firefox Sync (depricated) account removed from the device.

NOTE: DO NOT do this if there is data on the devices that have not obviously synced yet. An alternative is to visit accounts.firefox.com to see if you are logged into the device on the new sync sign in page.

Does this help?