Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

firefox will not let me uninstall and helper will not open either

noti2understand
noti2understand
more options

I cannot uninstall firefox through either add/remove programs or the firefox uninstall helper. Neither will open/operate. I get an hourglass for a split second like when a program will not work. Is there a way to get rid of firefox. I intend later to install, but I don't want to know how to do that now. I just want to get rid of it. I am signed on as administrator so that isn't the problem either.

I cannot uninstall firefox through either add/remove programs or the firefox uninstall helper. Neither will open/operate. I get an hourglass for a split second like when a program will not work. Is there a way to get rid of firefox. I intend later to install, but I don't want to know how to do that now. I just want to get rid of it. I am signed on as administrator so that isn't the problem either.

Alla svar (1)

Gingerbread Man
Gingerbread Man
more options
  1. Restart Windows.
  2. Delete the Firefox installation folder. The default location is either of the following, depending on whether you have 32-bit or 64-bit Windows.
    • C:\Program Files\Mozilla Firefox\
    • C:\Program Files (x86)\Mozilla Firefox\
  3. If you also want to remove all your Firefox personal data like bookmarks and passwords, first open Windows Explorer. Then paste the following into the address bar and press Enter. Delete those folders.
    • %AppData%\Mozilla\Firefox\
    • %UserProfile%\AppData\Local\Mozilla\Firefox\