Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I had a previous version preinstalled but to update I uninstalled since I was not aware about the option of update. Now it is not getting installed

  • 1 svar
  • 1 har detta problem
  • 2 visningar
  • Senaste svar av philipp

paul.johnny21
paul.johnny21
more options

I had a previous version installed in this computer. I wanted to update it to the lastest version used in my pc. Since I had no knowledge about 'update' option provided by you on your websit, I uninstalled the existing version of firefox and tried installing the latest one. The problem is that the installation doesn't gets completed. It shows " Your downloading was interrupted" a few time later after the installaltion is started. please help me and let me know how to install the newer version on my computer correctly

I had a previous version installed in this computer. I wanted to update it to the lastest version used in my pc. Since I had no knowledge about 'update' option provided by you on your websit, I uninstalled the existing version of firefox and tried installing the latest one. The problem is that the installation doesn't gets completed. It shows " Your downloading was interrupted" a few time later after the installaltion is started. please help me and let me know how to install the newer version on my computer correctly

Alla svar (1)

philipp
philipp
  • Moderator
more options

hello, please see if it is working correctly with the full installer instead that can be obtained from https://www.mozilla.org/firefox/all/