Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

i am getting shockwave unresponsive report,unresponsive script,my mozilla browser is too slow ,tried all steps provided in mozilla help.but it wont be curedhelp

  • 1 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av FredMcD

more options

Application Basics


Name: Firefox Version: 34.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0 Multiprocess Windows: 0/2

Crash Reports for the Last 3 Days


All Crash Reports

Extensions


Name: Avast Online Security Version: 10.0.2502.149 Enabled: true ID: wrc@avast.com

Graphics


Adapter Description: NVIDIA GeForce 310M Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 1024 Device ID: 0x0a70 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer. DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 5-7-2010 Driver Version: 8.16.11.8990 GPU #2 Active: false GPU Accelerated Windows: 0/2 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer. Subsys ID: 396d17aa Vendor ID: 0x10de WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences


accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141125180439 browser.startup.homepage_override.buildID: 20141125180439 browser.startup.homepage_override.mstone: 34.0 dom.mozApps.used: true extensions.lastAppVersion: 34.0 font.internaluseonly.changed: true media.gmp-gmpopenh264.lastUpdate: 1418885493 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1419490247 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1419490249 places.history.expiration.transient_current_max_pages: 103779 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npfacebookvideocalling: 1 privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 3 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1418886545

Important Locked Preferences


JavaScript


Incremental GC: true

Accessibility


Activated: false Prevent Accessibility: 0

Library Versions


NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7

NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC

NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2

Experimental Features


Application Basics ------------------ Name: Firefox Version: 34.0 User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:34.0) Gecko/20100101 Firefox/34.0 Multiprocess Windows: 0/2 Crash Reports for the Last 3 Days --------------------------------- All Crash Reports Extensions ---------- Name: Avast Online Security Version: 10.0.2502.149 Enabled: true ID: wrc@avast.com Graphics -------- Adapter Description: NVIDIA GeForce 310M Adapter Drivers: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um Adapter RAM: 1024 Device ID: 0x0a70 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer. DirectWrite Enabled: false (6.2.9200.16571) Driver Date: 5-7-2010 Driver Version: 8.16.11.8990 GPU #2 Active: false GPU Accelerated Windows: 0/2 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer. Subsys ID: 396d17aa Vendor ID: 0x10de WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0 Important Modified Preferences ------------------------------ accessibility.typeaheadfind.flashBar: 0 browser.cache.disk.capacity: 358400 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 2 browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20141125180439 browser.startup.homepage_override.buildID: 20141125180439 browser.startup.homepage_override.mstone: 34.0 dom.mozApps.used: true extensions.lastAppVersion: 34.0 font.internaluseonly.changed: true media.gmp-gmpopenh264.lastUpdate: 1418885493 media.gmp-gmpopenh264.version: 1.1 media.gmp-manager.lastCheck: 1419490247 network.cookie.prefsMigrated: true places.database.lastMaintenance: 1419490249 places.history.expiration.transient_current_max_pages: 103779 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true plugin.state.npfacebookvideocalling: 1 privacy.sanitize.migrateFx3Prefs: true privacy.sanitize.timeSpan: 3 storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1418886545 Important Locked Preferences ---------------------------- JavaScript ---------- Incremental GC: true Accessibility ------------- Activated: false Prevent Accessibility: 0 Library Versions ---------------- NSPR Expected minimum version: 4.10.7 Version in use: 4.10.7 NSS Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSSMIME Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSSSL Expected minimum version: 3.17.2 Basic ECC Version in use: 3.17.2 Basic ECC NSSUTIL Expected minimum version: 3.17.2 Version in use: 3.17.2 Experimental Features ---------------------

Alla svar (1)

more options

chandru1 said

Name: Avast Online Security Version: 10.0.2502.149 Enabled: true ID: wrc@avast.com

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All of them.

Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer.

WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 182.65 or newer.
  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

Ändrad av FredMcD