Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

lost all my bookmarks in mozilla..please help at axxxxx@yahoo.com

  • 1 svar
  • 1 har detta problem
  • 4 visningar
  • Senaste svar av cor-el

PANTERO
PANTERO
more options

4 DAYS AGO I LOST ALL MY BOOKMARKS IN MOZILLA (100) . I TRIED A FEW METHODS FROM MOZILLA HELP+YAHOO HELP BUT IT DID NOT HELP... I HAVE WINDOWS 8 LAPTOP AND I AM NOT THAT COMPUTER SAVVY..FOR EXAMPLE,,I WAS INSTRUCTED TO GO TO BOOKMARKS-CLICK IMPORT - SAVE TO DESKTOP- THEN RESTORE FROM LIST...BUT THE LIST (100) IS NOT THERE ..I TRIED TO CHANGE DATE TO 2 WEEKS AGO AND THAT DID NOT DO IT....PLEASE HELP... I NEED SIMPLE STEP BY STEP WAY TO RESTORE OR IF MOZILLA CAN DO IT I WOULD BE GRATEFUL...I AM AN OLDER MAN AND NOT TOO COMPUTER SAVVY... THANK YOU.... AGAIN, PLEASE MAKE IT SIMPE

4 DAYS AGO I LOST ALL MY BOOKMARKS IN MOZILLA (100) . I TRIED A FEW METHODS FROM MOZILLA HELP+YAHOO HELP BUT IT DID NOT HELP... I HAVE WINDOWS 8 LAPTOP AND I AM NOT THAT COMPUTER SAVVY..FOR EXAMPLE,,I WAS INSTRUCTED TO GO TO BOOKMARKS-CLICK IMPORT - SAVE TO DESKTOP- THEN RESTORE FROM LIST...BUT THE LIST (100) IS NOT THERE ..I TRIED TO CHANGE DATE TO 2 WEEKS AGO AND THAT DID NOT DO IT....PLEASE HELP... I NEED SIMPLE STEP BY STEP WAY TO RESTORE OR IF MOZILLA CAN DO IT I WOULD BE GRATEFUL...I AM AN OLDER MAN AND NOT TOO COMPUTER SAVVY... THANK YOU.... AGAIN, PLEASE MAKE IT SIMPE

Ändrad av James

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check for problems with the places.sqlite database file in the Firefox profile folder.

The xxxx in the name of the JSON backup (bookmarks-####-##-##_xxxx_$$$$.jsonlz4) denotes the number of bookmarks in the file and a file hash ($$$$) is appended to check if it is necessary to save a new backup, so only if there is a different hash because bookmarks were modified then a new backup is created.