Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I've been trying to update Firefox for months & it won't ever properly finish the install.

  • 2 svar
  • 6 har detta problem
  • 3 visningar
  • Senaste svar av FredMcD

melancie
melancie
more options

I'm on a Mac running Yosemite and my Firefox has been stuck at 37.0.2 for months now. It continually beeps at me saying the newest version is ready to install but when I click it and say sure--go ahead and install--it seems to go through all the motions downloading then tells me the updates will be installed when I restart Firefox, then it never updates and I'm still at 37.0.2. This has been happening for months. I've downloaded/installed/restarted Firefox and my computer a zillion times and it never takes and just keeps beeping at me to install the latest version of Firefox. Never had this problem before, the installs always worked seamlessly. Help!!

I'm on a Mac running Yosemite and my Firefox has been stuck at 37.0.2 for months now. It continually beeps at me saying the newest version is ready to install but when I click it and say sure--go ahead and install--it seems to go through all the motions downloading then tells me the updates will be installed when I restart Firefox, then it never updates and I'm still at 37.0.2. This has been happening for months. I've downloaded/installed/restarted Firefox and my computer a zillion times and it never takes and just keeps beeping at me to install the latest version of Firefox. Never had this problem before, the installs always worked seamlessly. Help!!

Ändrad av melancie

Vald lösning

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.

Läs svaret i sitt sammanhang 👍 1

Alla svar (2)

melancie
melancie Frågans ägare
more options

Of course after I decided to post, I also decided to click the manual download link in the About Firefox dialogue box. THAT worked. So obviously this is some weird Mac Yosemite + Firefox glitch, every time the alert came up I would click on Yes to install the newest Firefox & went through the motions but would never update & I never cared enough to follow through with it until today & then thank god manually downloading & installing worked. But hey, now I've created a bug report!

FredMcD
FredMcD
more options

Vald lösning

Hello,

I am glad to hear that your problem has been resolved. If you haven't already, please select the answer that solves the problem. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support.