Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

lighting wont start

  • 7 svar
  • 9 har detta problem
  • 13 visningar
  • Senaste svar av jsavastano

more options

i have thunderbird 38.1.0 and i have downloaded added lighting 4.0.1.2. in the add-ons manager its says "lighting will be installed after you restart thunderbird" when i click restart now nothing changes.

from the error log i found this error: Timestamp: 7/24/2015 4:30:40 PM Error: 1437769840726 addons.xpi ERROR Failed to remove directory C:\Users\jeff\AppData\Roaming\Thunderbird\Profiles\6wxehepw.default\extensions\staged\{e2fda1a4-762b-4020-b5ad-a41df1933103}\chrome\lightning-zh-CN\locale\zh-CN: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.remove]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/addons/XPIProvider.jsm :: SIO_installDirectory :: line 356" data: no] Stack trace: SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:356 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_move()@resource://gre/modules/addons/XPIProvider.jsm:411 < DirInstallLocation_installAddon()@resource://gre/modules/addons/XPIProvider.jsm:7434 < XPI_processPendingFileChanges/<()@resource://gre/modules/addons/XPIProvider.jsm:2663 < forEach()@self-hosted:206 < XPI_processPendingFileChanges()@resource://gre/modules/addons/XPIProvider.jsm:2421 < XPI_checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:3531 < XPI_startup()@resource://gre/modules/addons/XPIProvider.jsm:2097 < callProvider()@resource://gre/modules/AddonManager.jsm:208 < _startProvider()@resource://gre/modules/AddonManager.jsm:669 < AMI_startup()@resource://gre/modules/AddonManager.jsm:840 < AMP_startup()@resource://gre/modules/AddonManager.jsm:2471 < AMC_observe()@resource://gre/components/addonManager.js:55 < <file:unknown> Source File: resource://gre/modules/Log.jsm Line: 749

i have thunderbird 38.1.0 and i have downloaded added lighting 4.0.1.2. in the add-ons manager its says "lighting will be installed after you restart thunderbird" when i click restart now nothing changes. from the error log i found this error: Timestamp: 7/24/2015 4:30:40 PM Error: 1437769840726 addons.xpi ERROR Failed to remove directory C:\Users\jeff\AppData\Roaming\Thunderbird\Profiles\6wxehepw.default\extensions\staged\{e2fda1a4-762b-4020-b5ad-a41df1933103}\chrome\lightning-zh-CN\locale\zh-CN: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIFile.remove]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: resource://gre/modules/addons/XPIProvider.jsm :: SIO_installDirectory :: line 356" data: no] Stack trace: SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:356 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_installDirectory/<()@resource://gre/modules/addons/XPIProvider.jsm:339 < forEach()@self-hosted:206 < SIO_installDirectory()@resource://gre/modules/addons/XPIProvider.jsm:337 < SIO_installDirEntry()@resource://gre/modules/addons/XPIProvider.jsm:388 < SIO_move()@resource://gre/modules/addons/XPIProvider.jsm:411 < DirInstallLocation_installAddon()@resource://gre/modules/addons/XPIProvider.jsm:7434 < XPI_processPendingFileChanges/<()@resource://gre/modules/addons/XPIProvider.jsm:2663 < forEach()@self-hosted:206 < XPI_processPendingFileChanges()@resource://gre/modules/addons/XPIProvider.jsm:2421 < XPI_checkForChanges()@resource://gre/modules/addons/XPIProvider.jsm:3531 < XPI_startup()@resource://gre/modules/addons/XPIProvider.jsm:2097 < callProvider()@resource://gre/modules/AddonManager.jsm:208 < _startProvider()@resource://gre/modules/AddonManager.jsm:669 < AMI_startup()@resource://gre/modules/AddonManager.jsm:840 < AMP_startup()@resource://gre/modules/AddonManager.jsm:2471 < AMC_observe()@resource://gre/components/addonManager.js:55 < <file:unknown> Source File: resource://gre/modules/Log.jsm Line: 749

Vald lösning

I ran into the same problem. After multiple installation attempts it finally worked. So just try again.

Läs svaret i sitt sammanhang 👍 0

Alla svar (7)

more options

Remove Lightning via Add-on Manager and close Thunderbird. Delete the folder C:\Users\jeff\AppData\Roaming\Thunderbird\Profiles\6wxehepw.default\extensions\staged. Download Lightning from https://addons.mozilla.org/en-US/thunderbird/addon/lightning/ and install it again.

Ändrad av christ1

more options

thanks for reply i am unable to remove lighting from add-on manager. see attached pic

more options

Then just skip that step.

more options

should have wrote that i did. when i went back to add-on manager it was gone. installed and got same issue

more options

Vald lösning

I ran into the same problem. After multiple installation attempts it finally worked. So just try again.

more options

after 4 try's it worked. strange

more options

with the new update to thunderbird, lightning is not working again. have deleted the "staged" folder several times. with no luck to getting it to work. i have also unistalled and reinstalled thunderbird with no luck