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I did the Windows 10 firefox update and now my bookmarks are GONE! It says Unable to process the backup file. when I try to restore old ones from the library.

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chick.merkel
chick.merkel
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Firefox did an update to 'seamlessly work with Win 10'. When Firefox restarted, ALL MY BOOKMARKS WERE GONE. I went to the library and tried to restore bookmarks. It won't do it! I have a entire computer backup system, but have NO CLUE where to find my bookmarks. So frustrated. I've used Firefox for a ton of years and never had my bookmarks disappear.

Firefox did an update to 'seamlessly work with Win 10'. When Firefox restarted, ALL MY BOOKMARKS WERE GONE. I went to the library and tried to restore bookmarks. It won't do it! I have a entire computer backup system, but have NO CLUE where to find my bookmarks. So frustrated. I've used Firefox for a ton of years and never had my bookmarks disappear.

Vald lösning

chick.merkel said

Firefox did an update to 'seamlessly work with Win 10'. When Firefox restarted, ALL MY BOOKMARKS WERE GONE. I went to the library and tried to restore bookmarks. It won't do it! I have a entire computer backup system, but have NO CLUE where to find my bookmarks. So frustrated. I've used Firefox for a ton of years and never had my bookmarks disappear.

Well...after googling some more, I discovered that there was a 40.0.02 update. I did that & now my bookmarks are back.

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Scribe
Scribe
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Hi, first try restarting Firefox - 3-bar menu > Exit Firefox in bottom right corner.

If that doesn't help, please see -

If your question is resolved by this or another answer, please take a minute to let us know. Thank you.

chick.merkel
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Vald lösning

chick.merkel said

Firefox did an update to 'seamlessly work with Win 10'. When Firefox restarted, ALL MY BOOKMARKS WERE GONE. I went to the library and tried to restore bookmarks. It won't do it! I have a entire computer backup system, but have NO CLUE where to find my bookmarks. So frustrated. I've used Firefox for a ton of years and never had my bookmarks disappear.

Well...after googling some more, I discovered that there was a 40.0.02 update. I did that & now my bookmarks are back.

cor-el
cor-el
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Note that such issues can be caused by a problem with a corrupted places.sqlite file.

If it happens again then you can check for problems with the places.sqlite database file in the Firefox profile folder.