Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Why will it not load over LTE

Ego
Ego
more options

Just downloaded the iOS app for Firefox. The UI is just amazing but the one thing that gets me is that it will not load if my phone is not connected to Wi-Fi or a hotspot. If it is on 3G or LTE it will not load anything at all. Just wanted to know what is the go around for that.

Thank you!!!!! Keep up the bad-ass work!

Just downloaded the iOS app for Firefox. The UI is just amazing but the one thing that gets me is that it will not load if my phone is not connected to Wi-Fi or a hotspot. If it is on 3G or LTE it will not load anything at all. Just wanted to know what is the go around for that. Thank you!!!!! Keep up the bad-ass work!

Vald lösning

Hi Egotisticpain

What do you mean exactly by "the UI will not load"? Please tell us what you did, what you expected and what happened in as much detail as you can and what version of Firefox you are using (you are using the one from the New Zealand app store right?) what iPhone or iPad or iPod Touch you are using and what version of iOS.

I just did the following on Firefox for iOS build 43 (which is the same build you can find on the New Zealand iOS App Store), iOS 8.4.1, iphone 6 plus:

  1. turned off WiFi so it went over LTE
  2. started up Firefox for iOS
  3. surfed to twitter.com and the site loaded and then tapped on a link and it loaded

Cheers!

...Roland

Läs svaret i sitt sammanhang 👍 5

Alla svar (3)

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Vald lösning

Hi Egotisticpain

What do you mean exactly by "the UI will not load"? Please tell us what you did, what you expected and what happened in as much detail as you can and what version of Firefox you are using (you are using the one from the New Zealand app store right?) what iPhone or iPad or iPod Touch you are using and what version of iOS.

I just did the following on Firefox for iOS build 43 (which is the same build you can find on the New Zealand iOS App Store), iOS 8.4.1, iphone 6 plus:

  1. turned off WiFi so it went over LTE
  2. started up Firefox for iOS
  3. surfed to twitter.com and the site loaded and then tapped on a link and it loaded

Cheers!

...Roland

Ego
Ego Frågans ägare
more options

Roland,

I am using iPhone 6 plus, on iOS 9 beta 5. I have the New Zealand app store through the US. I went to use it as soon as I downloaded it and it would not load a page. I checked google, facebook, msn, cnn, ect. But when I turned on my work iPhone 5C hotspot it worked fine, it loaded everything up in a second. I just checked now before typing this and it is working now on LTE, even faster on LTE. I believe it just needed sometime. Other than that it is working like a champ. I can't wait to get home to see how it works with my MacBook Air with the book marks like Safari or better.

Thank you!

Roland Tanglao
Roland Tanglao
  • Moderator
more options

Hi Egotisticpain

Glad it is working now on lte on your iphone6plus ios9beta5, not sure why it didn't work initially. if it happens again, please let me know.

Cheers! ...Roland