Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Flash player is not working, even after reinstalling both firefox and flash player.

  • 1 svar
  • 1 har detta problem
  • 18 visningar
  • Senaste svar av FredMcD

more options

Yesterday morning flash was working to play flash games and listen to songs on pandora. After coming home opening any flash game leads to a blank area where the game should load and pandora first would not load music and now says to "Please ensure you are using the latest Flash Player". I have tried updating flash player, then reinstalling flash, then refreshing firefox, and then when none of that worked I completely reinstalled firefox and the problem is still not fixed.

Yesterday morning flash was working to play flash games and listen to songs on pandora. After coming home opening any flash game leads to a blank area where the game should load and pandora first would not load music and now says to "Please ensure you are using the latest Flash Player". I have tried updating flash player, then reinstalling flash, then refreshing firefox, and then when none of that worked I completely reinstalled firefox and the problem is still not fixed.

Alla svar (1)

more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015

All such games use Java


Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe Shockwave for Director Netscape plug-in, version 12.1.8.158 Adobe Shockwave for Director Netscape plug-in, version 12.1.5.155
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Shockwave Director: Shockwave Standalone Installer / Uninstaller{web link} Shockwave Director Version 12.1.9.160 http://get.adobe.com/shockwave/