Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

E-mail log in details, pop & smtp all correct - but since testerday cant log in - says password & log in details incorrect. Have tried re-installing no joy.

  • 1 svar
  • 1 har detta problem
  • 7 visningar
  • Senaste svar av christ1

more options

E-mail log in details, pop & smtp all correct - but since testerday (23/09/15) can't log in to this account on thunderbird - says password & log in details incorrect which they are not. Have tried re-installing thunderbird with latest edition - no joy. Have tried deleting this account & re-installing it - no joy. My other e-mail account with same ISP is working ok. Have contacted ISP - followed all their checks - (ISP = Sky) - can log in to e-mail account with them but none of my e-mails show up in that account other than the welcome e-mail goingn back over a year - nothing else. Any asistance appreciated. Thanks.

E-mail log in details, pop & smtp all correct - but since testerday (23/09/15) can't log in to this account on thunderbird - says password & log in details incorrect which they are not. Have tried re-installing thunderbird with latest edition - no joy. Have tried deleting this account & re-installing it - no joy. My other e-mail account with same ISP is working ok. Have contacted ISP - followed all their checks - (ISP = Sky) - can log in to e-mail account with them but none of my e-mails show up in that account other than the welcome e-mail goingn back over a year - nothing else. Any asistance appreciated. Thanks.

Alla svar (1)