Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I can't download add-ons---

  • 3 svar
  • 4 har detta problem
  • 1 visning
  • Senaste svar av k0ngb

k0ngb
k0ngb
more options

Galaxy note 8" tablet, (Bought used ("demo only" on back, but no problems with other apps, And Adding extensions worked for first couple, then 'suddenly stopped)) Android 4.4.2 (kitkat?) ----(i believe not officially supported on device) Firefox for Android v. 41.0----Can't find anything to confirm "for android"-edition When on firefox add-ons site: I try to download, says "downloading", but no download icon showing on tablet Download is Not listed in: Menu button -> Tools -> Add-ons.

Galaxy note 8" tablet, (Bought used ("demo only" on back, but no problems with other apps, And Adding extensions worked for first couple, then 'suddenly stopped)) Android 4.4.2 (kitkat?) ----(i believe not officially supported on device) Firefox for Android v. 41.0----Can't find anything to confirm "for android"-edition When on firefox add-ons site: I try to download, says "downloading", but no download icon showing on tablet Download is Not listed in: Menu button -> Tools -> Add-ons.

Ändrad av k0ngb

Alla svar (3)

k0ngb
k0ngb Frågans ägare
more options
  • After I registered for this site it automatically kicked me to one click away from this:

https://support.mozilla.org/en-US/kb/unable-install-add-ons-extensions-or-themes

  • I am almost positive mine is cause of a java blocker i installed, ghostery, or ublock.
  • I have disabled them (My tablets menu button -> Tools -> Add-ons -> click on an add-on -> disable)
  • I will try to restart browser ( I posted this cause, I might lose the link before this is done)
  • ^* Did not work,

Now trying the "Corrupt Files" option. --( Incidentally, I had installed my yahoo mail app during this without problems, and with clear notifications of download process at top of device)

  • ^* Can't find Profile--- Maybe Antiuqated feature
  • Trying Safe Mode Instructions
  • ^* Can't find---Seems to be only for desktop.
  • ***___HELP___***

Ändrad av k0ngb

Rubin Bhandari
Rubin Bhandari
more options

Try a clean reinstall

k0ngb
k0ngb Frågans ägare
more options

For an application that I use so heavily? Anything else to try first? How do I prevent losing all my data.