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why my first page loading results in purple and pink, combination strips, since i updated?

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  • Senaste svar av guigs

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A purple and pink combination of strips shows while i first search or type anything on address bar. My first webpage results on a irritating, purple strips page with datas as well, which is barely readable. Then from second page all is working fine, and this problem am facing since my last update. Before that it is working fine. If here an option to send an attachment is there, then i would have shown you the screenshot of purple strips. Mine is lolipop 5.0 android version. Please fix it.

A purple and pink combination of strips shows while i first search or type anything on address bar. My first webpage results on a irritating, purple strips page with datas as well, which is barely readable. Then from second page all is working fine, and this problem am facing since my last update. Before that it is working fine. If here an option to send an attachment is there, then i would have shown you the screenshot of purple strips. Mine is lolipop 5.0 android version. Please fix it.

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HI pupu, This sounds like a graphics issue, however I do not know how to troubleshoot hardware of a mobile device. I can ask if you see this happen in other apps to narrow down the point of failure. Clearing the cache of the app might help if the device is already using alot of memory?