Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Firefox crashes

  • 1 svar
  • 2 har detta problem
  • 4 visningar
  • Senaste svar av FredMcD

more options

I am using Firefox and playing Pogo games. They are telling me that Adobe Flash Player is installed correctly but the games continue to crash or Adobe continues to crash when I try to play. I have tried to reload Adobe but it will not go past step two or 60% of installation. Don't know what else to do, need help please.

I am using Firefox and playing Pogo games. They are telling me that Adobe Flash Player is installed correctly but the games continue to crash or Adobe continues to crash when I try to play. I have tried to reload Adobe but it will not go past step two or 60% of installation. Don't know what else to do, need help please.

Alla svar (1)

more options

Make sure your Java (Not JavaScript) is up to date Verify Java and Find Out-of-Date Versions {web link}

Version 8 Update 60 Release date August 18, 2015


Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29