Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

how do I remove Ask.com

  • 6 svar
  • 11 har detta problem
  • 7 visningar
  • Senaste svar av FredMcD

more options

I have been taken over by ask.com and an ask.com toolbar. I do not want it, but I can't get rid of it. Please help.

I have been taken over by ask.com and an ask.com toolbar. I do not want it, but I can't get rid of it. Please help.

Alla svar (6)

more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove Ask Anything. Now do the same in the computers Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.


http://www.clamxav.com/ free malware scanner for Mac OS X https://discussions.apple.com/docs/DOC-3291

You can also try https://www.malwarebytes.org/antimalware/mac/index.html


After the problem is fixed, Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

more options

I typed about: addon,then <enter>. I didn't see anything labeled as Add-ons Manager, but a box on the left had Extensions, so I clicked on that. The response was You don't have any addons of this type.

more options

I got to "Extensions" and the only response was: You don't have any add-ons of this type.

more options

about:addon is the Add-ons Manager. Note; no spaces.

more options

My computer says that "about:addon" is an invalid address, even when I added .com.

more options

Opps my bad about:addons