Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Hi, I do not remember my masterpassword. How can I reset it?

  • 2 svar
  • 3 har detta problem
  • 1 visning
  • Senaste svar av vilevi

more options

I do not remember when, but I must have set a Master password on Firefox. I've tried all the possible passwords that I might have used, but nothing worked. Did reinstall the browser and still has all the data plus the Master password stored and asking for. I do not care if I loose the data stored, but I need to install a certificate and - no way - it wants a Master password for Firefox. I work on Mac OS X and I Do know the master pass of it and the one for that particular certificate. But not the one for Firefox - it turn out a big problem for me!!! Is there a way to disable it ?

I do not remember when, but I must have set a Master password on Firefox. I've tried all the possible passwords that I might have used, but nothing worked. Did reinstall the browser and still has all the data plus the Master password stored and asking for. I do not care if I loose the data stored, but I need to install a certificate and - no way - it wants a Master password for Firefox. I work on Mac OS X and I Do know the master pass of it and the one for that particular certificate. But not the one for Firefox - it turn out a big problem for me!!! Is there a way to disable it ?

Vald lösning

Alla svar (2)

more options

Vald lösning

hi vilevi, please refer to Reset your Primary Password if you've forgotten it in this case.

more options

Thanks a lot, Philip! That helped. Have a best one!