Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

"Your connection is not secure" when trying to access Google or Yahoo

  • 3 svar
  • 87 har detta problem
  • 1 visning
  • Senaste svar av mahalanobis

more options

Hello,

I just reinstalled Firefox and I can't access Google or Yahoo websites. I get "Your connection is not secure" message everytime I try to access them. How can I fix this?

Hello, I just reinstalled Firefox and I can't access Google or Yahoo websites. I get "Your connection is not secure" message everytime I try to access them. How can I fix this?
Bifogade skärmdumpar

Vald lösning

I just solved it. It was a malware problem. I scanned my PC, now everyhing's fine. Thanks for your time.

Läs svaret i sitt sammanhang 👍 5

Alla svar (3)

more options

If you can't inspect the certificate via Advanced (I Understand the Risks) then try this:

Open the "Add Security Exception" window by pasting this chrome URL in the Firefox location/address bar and check the certificate:

  • chrome://pippki/content/exceptionDialog.xul

In the location field of this window type or paste the URL of the website with the https:// protocol prefix (https://xxx.xxx).

  • retrieve the certificate via the "Get certificate" button
  • click the "View..." button to inspect the certificate in the Certificate Viewer

You can inspect details like the issuer and the certificate chain in the Details tab of the Certificate Viewer. Check who is the issuer of the certificate. If necessary then please attach a screenshot that shows the Certificate Viewer.

more options

The issuer is "IT Department". I didn't attach a screenshot beacause details are not written in English.

Ändrad av mahalanobis

more options

Vald lösning

I just solved it. It was a malware problem. I scanned my PC, now everyhing's fine. Thanks for your time.