Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Firefox does not recognize my camera (ov2722)

  • 2 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av John99

andryandrew
andryandrew
more options

Firefox can't access my in built camera (Acer Aspire Switch 10 SW5-012P, camera model OV2722) on Windows 10. Any other application works fine with it.

Specifically,Firefox Hello says I have no camera or Microphone available, and when a site request camera access Firefox correctly asks me for it (specifying the correct camera) but does not actually give the site control of the camera. This also happens in Safe Mode.

Do I have to provide further details? Thanks a lot in advance.

Firefox can't access my in built camera (Acer Aspire Switch 10 SW5-012P, camera model OV2722) on Windows 10. Any other application works fine with it. Specifically,Firefox Hello says I have no camera or Microphone available, and when a site request camera access Firefox correctly asks me for it (specifying the correct camera) but does not actually give the site control of the camera. This also happens in Safe Mode. Do I have to provide further details? Thanks a lot in advance.

Alla svar (2)

andryandrew
andryandrew Frågans ägare
more options

If it helps, I can try older versions of Firefox, maybe it is a regression?

Let me know if I can help.

John99
John99
more options

It is usually unwise to use old versions of Firefox.

Changes often include security fixes. Fixes are announced and the bad guys are likely to exploit those that do not upgrade.

If you do test with an older version of Firefox it is probably best to stay offline whilst testing.

Unfortunately I do not have any knowledge of how to troubleshoot issues with "Hello" and whoever chose the name did not consider making it something that was unique and easy to search for. So I will have to hope someone else can help with this.