My browser was hijacked by a program called Safe Search. I tryed uninstalling it from the control panel and add on list, but i was unsuccess. Help me please.
The program is not on my control panel, or in my add on list. Most websites say to remove it from there, but in my case I can't find it anywhere. It controls my toolbar and homepage, even if I set www.google.com as default. If I make a search it will search something completely different.
The program is not on my control panel, or in my add on list. Most websites say to remove it from there, but in my case I can't find it anywhere. It controls my toolbar and homepage, even if I set www.google.com as default. If I make a search it will search something completely different.
Vald lösning
hello, that sure sounds like an issue with adware/malware that is active on your device. please perform all these steps:
- refresh firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
Troubleshoot Firefox issues caused by malware
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Vald lösning
hello, that sure sounds like an issue with adware/malware that is active on your device. please perform all these steps:
- refresh firefox (this will keep your bookmarks and passwords)
- afterwards go to the firefox menu ≡ > addons > extensions and in case there are still extensions listed there, disable them.
- finally run a full scan of your system with different security tools like the free version of malwarebytes and adwcleaner to make sure that adware isn't present in other places of your system as well.
thank you so much for your help philipp !!