Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

I can't get gmail back to standard view. I had it and accidently clicked on basic html

  • 3 svar
  • 1 har detta problem
  • 1 visning
  • Senaste svar av Delton

Delton
Delton
more options

I clicked before I looked and hit basic html view on my gmail. How can I get it back to standard view? Thnanks

I clicked before I looked and hit basic html view on my gmail. How can I get it back to standard view? Thnanks

Alla svar (3)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies
    Warning ! ! This will log you out of sites you're logged in to.

Type about:preferences<Enter> in the address bar.

  • Cookies; Select Privacy. Under History, select Firefox will Use Custom Settings. Press the button on the right side called Show Cookies. Use the search bar to look for the site. Note; There may be more than one entry. Remove All of them.
  • Cache; Select Advanced > Network. Across from Cached Web Content, Press Clear Now.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe websites. Are there any problems?

Then restart.

Scribe
Scribe
more options

Hi, also see if this helps: https://support.google.com/mail/answer/15049?hl=en

Delton
Delton Frågans ägare
more options

Still haven't got this right but have a work around. It works fine but not on the gmail sidebar that is what i was trying to use. Right now i have on the top bar with the favorites. The side bar worked fine with my wifes email but mine went to the html view which i do not want. Will keep trying. Thanks for your help