Den här webbplatsen har begränsad funktionalitet medan vi utför underhåll för att förbättra din upplevelse. Om en artikel inte löser ditt problem och du vill ställa en fråga har vi vår gemenskap som väntar på att hjälpa dig på @FirefoxSupport på Twitter, /r/firefox på Reddit.

Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Läs mer

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

recently the NYT website began freezing--what to do?

  • 1 svar
  • 1 har detta problem
  • 5 visningar
  • Senaste svar av cor-el

kelly1149
kelly1149
more options

I am a subscriber, and visit the NYT website 3-4 times a day. It has recently begun freezing up after I've been on the site, just now after reading an article, looking at the comments, and then going back to the home page--that's when the freeze happened. I suspect an ad script as it is the ads that keep changing. How can I diagnose this?

I am a subscriber, and visit the NYT website 3-4 times a day. It has recently begun freezing up after I've been on the site, just now after reading an article, looking at the comments, and then going back to the home page--that's when the freeze happened. I suspect an ad script as it is the ads that keep changing. How can I diagnose this?

Alla svar (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using the Back button?

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button or Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

Clear the cache and remove the cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Clear the cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove the cookies" from websites that cause problems.

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"